Ship/Return Policy

Bradford’s Rug Gallery offers free ground shipping within the continental United States for orders placed online. Return shipping is to be paid by the recipient, and goods need to be shipped back to 297 Forest Avenue in Portland, Maine 04101 within 7 business days of its arrival and in new condition. Upon receipt of your timely return, we will credit your account the full price of the rug minus shipping and handling fees.

All orders will receive an email confirmation from Bradford’s in 3 business days. Merchandise takes approximately 2-4 weeks to be processed, shipped and received by the customer.